Privacy Policy

1. Introduction

CryptoRadar ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address, password (stored in hashed form), and optional display name.

2.2 Usage Data

We collect information about how you use the Service, including push schedule configurations, channel settings, and feature usage patterns.

2.3 Payment Information

When you subscribe to a paid plan, payment information is processed directly by our payment providers (Stripe, Paddle). We do not store your full credit card numbers or payment credentials. We may store transaction IDs and payment status for record-keeping.

2.4 Technical Data

We may collect technical information such as IP address, browser type, operating system, and access timestamps for security and analytics purposes.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process your subscription and payments
• Send push notifications and market data through your configured channels
• Communicate with you about your account, updates, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Payment providers: Stripe, Paddle, CryptAPI, and Telegram CryptoBot to process transactions
• Messaging platforms: Telegram, Discord, and other configured channels to deliver push notifications (only the content you configure, not personal account data)
• Data providers: CoinGecko, CryptoCompare, and similar services to fetch market data on your behalf
• Legal compliance: When required by law, court order, or governmental regulation

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted password storage using bcrypt
• JWT-based authentication with token expiration
• HTTPS encryption for all data in transit
• API keys and secrets stored encrypted in the database

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Push logs and historical data are retained for up to 90 days. You may request deletion of your account and associated data at any time by contacting support.

7. Cookies and Local Storage

The Service uses browser local storage to maintain your authentication session (JWT token) and user preferences (language, theme). We do not use third-party tracking cookies.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your personal data

To exercise any of these rights, please contact us at support@cryptoradar.app.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of the Service after such changes constitutes your acceptance.

12. Contact

If you have questions or concerns about this Privacy Policy, please contact us at support@cryptoradar.app.